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CPQ Specialist

At Thriviti, we help B2B revenue teams get more out of their CPQ systems fast and with low friction. We’re looking for a CPQ Specialist who’s excited to dig into real customer challenges, configure systems that actually work, and keep things running smoothly.

This isn’t a back-office role. You’ll be hands-on with DealHub (and other CPQ platforms), directly shaping the sales, finance, and operations processes that power our clients. Sometimes that means deep solo work in configuration and troubleshooting; other times, it means joining a customer meeting to share your expertise or collaborating with our small, capable team of experts.

The opportunity: you’ll sharpen your skills on a variety of client projects, gain visibility into how different revenue teams operate, and grow into a trusted consultant. If you like autonomy, want to see the impact of your work every week, and prefer to work where your focus is valued over facetime, you’ll fit right in.

We’re born remote and built for people who thrive in distributed teams. That means high trust, clear communication, and the expectation that you can manage your time well. We value curiosity, accountability, and the balance of technical excellence with a human-first approach.

Key Responsibilities

  • Execute assigned tasks related to CPQ configuration, administration, and optimization.
  • Maintain and update CPQ software to meet client requirements, including adding products, modifying pricing models, and improving workflows.
  • Participate in selected customer meetings to provide technical input and updates.
  • Collaborate with cross-functional teams, including sales, revenue operations, finance, and marketing.
  • Troubleshoot and resolve CPQ-related issues, ensuring minimal disruption to client operations.
  • Document configurations, processes, and updates for internal and client reference.
  • Track billable and non-billable hours accurately for project reporting. Billable project work is the primary way Thriviti earns money, so billable hours worked are very important.

Required Experience & Skills

  • Minimum 3 years of CPQ administration experience (DealHub preferred) or related computer science / engineering degree / certifications.
  • Strong understanding of CPQ systems, pricing models, approval workflows, and product catalog management.
  • Proficiency with CRM integration (Salesforce, HubSpot, Dynamics preferred). CRM administration certifications are a plus.
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to manage multiple tasks simultaneously and work independently.
  • Knowledge of how to apply AI tools to enhance your work.

Technologies we use

  • CPQ platforms (DealHub preferred).
  • CRM systems (Salesforce, HubSpot, Dynamics).
  • ChatGPT, Claude, and other AI tools.
  • Google Workspace office suite and project management tools (e.g., Monday.com).
  • Basic database knowledge (SQL, Airtable) is a plus.
  • Remote collaboration tools like Slack, Google Meet, AI meeting notetakers, and more.

What It’s Like to Work Here

Thriviti was born remote during the pandemic, and distributed work is baked into how we succeed—not just a perk. We trust people to manage their own time, focus deeply, and communicate clearly so the team stays aligned. If you thrive with autonomy and enjoy long stretches of focused work, you’ll feel at home here. If you need constant oversight or the buzz of an office, you probably won’t.
Over time, you’ll grow from executing tasks to advising customers and guiding projects—becoming a trusted CPQ expert inside Thriviti and for the clients we serve. Our team values precision, curiosity, and shared wins. You’ll be joining a group that combines technical excellence with a human-first approach, always aiming to solve real problems and deliver visible impact.

Benefits

Thriviti is a small company with biggish company benefits like healthcare and dental insurance, a generous PTO policy and more. We also have a pay to learn program so you can rack up certs.