CPQ Specialist

CPQ Specialist

Snapshot

We are seeking a seasoned CPQ (Configure, Price, Quote) Administrator with a wealth of experience in CPQ solutions to join our dynamic team. The ideal candidate will possess proficiency in DealHub CPQ, Salesforce CPQ / Revenue Cloud, or other CPQ.

Opportunity

• Lead and shape the configuration and optimization of CPQ software for a variety of clients with different business models, in different industries, with fun and diverse challenges.
• Work collaboratively with cross-functional teams to drive process improvements and contribute to the company’s success by delivering solutions that work.
• Enjoy a competitive salary, education benefits, and a collaborative work environment.
• Engage in continuous learning and development opportunities, with access to resources to hone your skills and expand your professional capabilities.

The Work

Responsibilities include, but are not limited to:

• Building, administering and maintaining CPQ software, primarily DealHub, ensuring its ability to deliver on the needs of the customer.
• Configuring and updating CPQ software to expand products, introduce new pricing models, upgrade features, and improve workflows.
• Collaborating with revenue operations, sales, marketing, finance and contracts professionals to build and manage the right CPQ solution for each client.
• Testing, troubleshooting and resolving issues related to CPQ software, providing support to end-users to clients and their users.
• Developing and maintaining detailed documentation on CPQ processes and configurations using modern means from software as a service and AI platforms.
• Conducting training sessions and workshops to enhance user adoption and proficiency.
• Collaborating with CRM administrators to ensure seamless integration between CPQ and CRM systems.
• Managing CPQ software updates and ensuring the compatibility of configurations with new releases.

Experience

• A minimum of 3 years of experience in CPQ administration, with DealHub experience preferred.
• Administration experience with CRM software like Salesforce, HubSpot, and Dynamics is a significant plus.
• A history of successful CPQ software implementation and optimization.
• Proven experience in configuring and managing CPQ software in a multi-tiered pricing environment.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented, resourceful, focused and accurate.
• Ability to work independently and collaboratively with diverse teams and people at various levels of seniority.
• Strong knowledge of pricing models, discount structures, quote document creation, approval workflows, validations, playbook / guided selling logic, product catalogs, product selection and pricing rules.
• Proficiency in project management and ability to manage multiple projects simultaneously.
• Experience using generative AI like ChatGPT is a foundational skill for this role.
• In this position the most important traits are a technical aptitude, experience learning difficult things, and a professional manner.
• A successful candidate will be able to share experiences of hard work, sustained effort, and attention to detail.

Technologies

• Proficient in CPQ software; experience with DealHub is a plus.
• Familiar with Excel and PowerQuery; Python knowledge is an advantage.
• Experience with databases like SQL, Postgres, and Airtable is a plus.
• Proficient with office technologies including the Office suite and video conferencing tools.
• Familiarity with Project Management software like Project or Monday.com is advantageous.

Education

• A bachelor's degree is a plus.
• Technical certifications in CPQ or CRM are advantageous.
• Project Management certifications such as PMP, PRINCE2, or CAPM are also valuable.

Application Process

Equal Opportunity