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CPQ Specialist

CPQ Specialist

Seeking an Experienced CPQ Administrator

Snapshot

We are seeking a seasoned CPQ (Configure, Price, Quote) Administrator with a wealth of experience in CPQ solutions to join our dynamic team. The ideal candidate will possess proficiency in DealHub CPQ, Salesforce CPQ / Revenue Cloud, or other CPQ.

Opportunity

The successful candidate will have the opportunity to:
  • Lead and shape the configuration and optimization of CPQ software for a variety of clients with different business models, in different industries, with fun and diverse challenges.
  • Work collaboratively with cross-functional teams to drive process improvements and contribute to the company’s success by delivering solutions that work.
  • Enjoy a competitive salary, education benefits, and a collaborative work environment.
  • Engage in continuous learning and development opportunities, with access to resources to hone your skills and expand your professional capabilities.

The Work

Responsibilities include, but are not limited to:

  • Building, administering and maintaining CPQ software, primarily DealHub, ensuring its ability to deliver on the needs of the customer.
  • Configuring and updating CPQ software to expand products, introduce new pricing models, upgrade features, and improve workflows.
  • Collaborating with revenue operations, sales, marketing, finance and contracts professionals to build and manage the right CPQ solution for each client.
  • Testing, troubleshooting and resolving issues related to CPQ software, providing support to end-users to clients and their users.
  • Developing and maintaining detailed documentation on CPQ processes and configurations using modern means from software as a service and AI platforms.
  • Conducting training sessions and workshops to enhance user adoption and proficiency.
  • Collaborating with CRM administrators to ensure seamless integration between CPQ and CRM systems.
  • Managing CPQ software updates and ensuring the compatibility of configurations with new releases.

Experience

A successful candidate will have the following experience:
  • A minimum of 3 years of experience in CPQ administration, with DealHub experience preferred.
  • Administration experience with CRM software like Salesforce, HubSpot, and Dynamics is a significant plus.
  • A history of successful CPQ software implementation and optimization.
  • Proven experience in configuring and managing CPQ software in a multi-tiered pricing environment.

Skills

A successful candidate will have the following skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Detail-oriented, resourceful, focused and accurate.
  • Ability to work independently and collaboratively with diverse teams and people at various levels of seniority.
  • Strong knowledge of pricing models, discount structures, quote document creation, approval workflows, validations, playbook / guided selling logic, product catalogs, product selection and pricing rules.
  • Proficiency in project management and ability to manage multiple projects simultaneously.
  • Experience using generative AI like ChatGPT is a foundational skill for this role.
  • In this position the most important traits are a technical aptitude, experience learning difficult things, and a professional manner.
  • A successful candidate will be able to share experiences of hard work, sustained effort, and attention to detail.

Technologies

Technologies used in the job:
  • Proficient in CPQ software; experience with DealHub is a plus.
  • Familiar with Excel and PowerQuery; Python knowledge is an advantage.
  • Experience with databases like SQL, Postgres, and Airtable is a plus.
  • Proficient with office technologies including the Office suite and video conferencing tools.
  • Familiarity with Project Management software like Project or Monday.com is advantageous.

Education

Preferred Education:
  • A bachelor's degree is a plus.
  • Technical certifications in CPQ or CRM are advantageous.
  • Project Management certifications such as PMP, PRINCE2, or CAPM are also valuable.

Application Process

Interested candidates are invited to submit their application, including a resume and a cover letter outlining their experience and suitability for the role below.

Equal Opportunity

Thriviti is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.