CPQ Specialist
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Seeking an Experienced CPQ Administrator |
Snapshot
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We are seeking a seasoned CPQ (Configure, Price, Quote) Administrator with a wealth of experience in CPQ solutions to join our dynamic team. The ideal candidate will possess proficiency in DealHub CPQ, Salesforce CPQ / Revenue Cloud, or other CPQ.
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Opportunity
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The successful candidate will have the opportunity to:
- Lead and shape the configuration and optimization of CPQ software for a variety of clients with different business models, in different industries, with fun and diverse challenges.
- Work collaboratively with cross-functional teams to drive process improvements and contribute to the company’s success by delivering solutions that work.
- Enjoy a competitive salary, education benefits, and a collaborative work environment.
- Engage in continuous learning and development opportunities, with access to resources to hone your skills and expand your professional capabilities.
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The Work
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Responsibilities include, but are not limited to:
- Building, administering and maintaining CPQ software, primarily DealHub, ensuring its ability to deliver on the needs of the customer.
- Configuring and updating CPQ software to expand products, introduce new pricing models, upgrade features, and improve workflows.
- Collaborating with revenue operations, sales, marketing, finance and contracts professionals to build and manage the right CPQ solution for each client.
- Testing, troubleshooting and resolving issues related to CPQ software, providing support to end-users to clients and their users.
- Developing and maintaining detailed documentation on CPQ processes and configurations using modern means from software as a service and AI platforms.
- Conducting training sessions and workshops to enhance user adoption and proficiency.
- Collaborating with CRM administrators to ensure seamless integration between CPQ and CRM systems.
- Managing CPQ software updates and ensuring the compatibility of configurations with new releases.
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Experience
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A successful candidate will have the following experience:
- A minimum of 3 years of experience in CPQ administration, with DealHub experience preferred.
- Administration experience with CRM software like Salesforce, HubSpot, and Dynamics is a significant plus.
- A history of successful CPQ software implementation and optimization.
- Proven experience in configuring and managing CPQ software in a multi-tiered pricing environment.
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Skills
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A successful candidate will have the following skills:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Detail-oriented, resourceful, focused and accurate.
- Ability to work independently and collaboratively with diverse teams and people at various levels of seniority.
- Strong knowledge of pricing models, discount structures, quote document creation, approval workflows, validations, playbook / guided selling logic, product catalogs, product selection and pricing rules.
- Proficiency in project management and ability to manage multiple projects simultaneously.
- Experience using generative AI like ChatGPT is a foundational skill for this role.
- In this position the most important traits are a technical aptitude, experience learning difficult things, and a professional manner.
- A successful candidate will be able to share experiences of hard work, sustained effort, and attention to detail.
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Technologies
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Technologies used in the job:
- Proficient in CPQ software; experience with DealHub is a plus.
- Familiar with Excel and PowerQuery; Python knowledge is an advantage.
- Experience with databases like SQL, Postgres, and Airtable is a plus.
- Proficient with office technologies including the Office suite and video conferencing tools.
- Familiarity with Project Management software like Project or Monday.com is advantageous.
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Education
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Preferred Education:
- A bachelor's degree is a plus.
- Technical certifications in CPQ or CRM are advantageous.
- Project Management certifications such as PMP, PRINCE2, or CAPM are also valuable.
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Application Process
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Interested candidates are invited to submit their application, including a resume and a cover letter outlining their experience and suitability for the role below.
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Equal Opportunity
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Thriviti is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. |